Need additional information or have a question or comment? Please reach out and we’ll get back to you as soon as possible.
Station Address & Hours
225 South Canal Street
Chicago, Illinois 60606
comments@chicagounionstation.com
Open 7 days a week
Union Station closes daily
between 1:00am-5:00am
Office Address & Hours
500 West Jackson Boulevard, Suite 107
Chicago, Illinois 60661
Open Monday-Friday 8:00am - 5:00pm
Customer Service
Amtrak Customer Service
amtrak.com/contact-us
Union Station Facilities
comments@chicagounionstation.com
General Train Information
Amtrak
(800) 872-7245
amtrak.com
Amtrak Passenger Services
Chicago Office
(312) 655-2194
Metra
(312) 322-6777
metrarail.com
Chicago Union Station Lost & Found
Amtrak
chicagolostandfound@amtrak.com
Metra
(312) 322-4269
Located at Metra ticketing window #10
Premier Lounges
Metropolitan Lounge
(312) 544-5524
Open Monday–Friday 6:00am – 9:00pm
Saturday 6:00am – 9:00pm
Sunday 6:00am – 9:00pm
Events, Photography & Filming
Marketing & Events
(312) 655-2524
events@chicagounionstation.com
Media Inquiries
Marc Magliari
Public Relations Manager/Media
Relations Manager
(312) 544-5390
mediarelationschicago@amtrak.com
Leasing
Linda Frankel
Senior Real Estate Development Manager
(215) 349-1956
frankel@amtrak.com
Tenant Services - Work Orders
