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Station Address & Hours

225 South Canal Street

Chicago, Illinois 60606
Open 7 days a week: 5:00am - 12:00am

Office Address & Hours

500 West Jackson Boulevard, Suite 107
Chicago, Illinois 60661
Open Monday-Friday 8:00am - 5:00pm

Customer Service

Amtrak Customer Service

General Train Information

(800) 872-7245

Amtrak Passenger Services
Chicago Office
(312) 655-2194

(312) 322-6777

Chicago Union Station Lost & Found


(312) 322-4269
Located at Metra ticketing window #10

Premier Lounge

Metropolitan Lounge
(312) 544-5524

Open Monday–Friday 6:00am – 9:00pm
Saturday 6:00am – 9:00pm
Sunday 6:00am – 9:00pm

Events, Photography & Filming

Michelle Gronkowski
Marketing & Events Manager

(312) 655-2481

Media Inquiries

Marc Magliari
Public Relations Manager/Media
Relations Manager

(312) 544-5390


Linda Frankel
Senior Real Estate Development Manager

(215) 349-1956

Tenant Services - Work Orders

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