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Station Address & Hours

225 South Canal Street

Chicago, Illinois 60606
comments@chicagounionstation.com
Open 7 days a week


Union Station closes daily
 between 1:00am-5:00am

Office Address & Hours

500 West Jackson Boulevard, Suite 107
Chicago, Illinois 60661
Open Monday-Friday 8:00am - 5:00pm

Customer Service

Amtrak Customer Service
amtrak.com/contact-us

Union Station Facilities
comments@chicagounionstation.com

Chicago Union Station Lost & Found

Amtrak
chicagolostandfound@amtrak.com

Metra
(312) 322-4269
Located at Metra ticketing window #10

General Train Information

Amtrak
(800) 872-7245
amtrak.com

Amtrak Passenger Services
Chicago Office
(312) 655-2194

Metra
(312) 322-6777
metrarail.com

Premier Lounges

Metropolitan Lounge
(312) 544-5524
Open Monday–Friday 6:30am – 8:30pm
Saturday 9:00am – 8:30pm
Sunday 9:00am – 8:30pm

Events, Photography & Filming

Jamie Janeczko
Marketing & Events Manager
(312) 655-2524
unionstationevents@corporateconcierge.com

Media Inquiries

Marc Magliari
Public Relations Manager/Media
Relations Manager
(312) 544-5390
mediarelationschicago@amtrak.com

Leasing

Linda Frankel
Senior Real Estate Development Manager
(215) 349-1956
frankel@amtrak.com

Tenant Services - Work Orders

Contact Us

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