Navigating the Station

Chicago Union Station is in full compliance with the requirements of the Americans with Disabilities Act (ADA). The ADA-accessible entrance is available at our main entrance on Canal Street. Elevators from street level to concourse level are located at main entrances on the east and west sides of Canal Street. An additional elevator on Jackson, east of Canal Street, provides access from street level to mezzanine and concourse levels.

Assisted Waiting & Boarding

Assisted waiting & boarding areas are located near the North and South Concourses and are available to anyone needing extra assistance, as well as for senior citizens aged 62 and over.

Please refer to the map below for these locations.