Navigating the Station
Chicago Union Station is in full compliance with the requirements of the Americans with Disabilities Act (ADA). An ADA-accessible entrance is available at our temporary main entrance on Clinton Street. Elevator from street level to concourse level is located at main entrance at 221 S. Clinton Street. Other elevator can be found on the east and west sides of Canal Street. An additional elevator on Jackson, east of Canal Street, provides access from street level to mezzanine and concourse levels.
Assisted Waiting & Boarding
Assisted waiting & boarding areas are located near the North and South Concourses and are available to anyone needing extra assistance, as well as for senior citizens aged 62 and over. Please refer to the map below for these locations.
Download a PDF of this map.
